Privacy Policy
Last updated: December 6, 2025
1. Information We Collect
We collect information that you provide directly to us, including:
- Name, email address, and contact information
- Shipping and billing addresses
- Payment information (processed securely through our payment processor)
- Order history and preferences
- Communications with our customer support team
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send you order confirmations and shipping updates
- Respond to your inquiries and provide customer support
- Improve our website and services
- Comply with legal obligations
- Send you marketing communications (only with your consent)
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist us in operating our website and conducting our business
- With shipping carriers to deliver your orders
- With payment processors to process your transactions
- When required by law or to protect our rights
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can control cookie preferences through your browser settings.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
- Request a copy of your data
To exercise these rights, please contact us at privacy@molecule.com
7. Children's Privacy
Our services are not intended for individuals under the age of 21. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@molecule.com